Help with your order

Something not quite right with your wholesale order? We’re sorry for the inconvenience and we’re here to help.

Contact Beeswax Works Wholesale about damaged, missing or incorrect items, or a product quality or performance concern. Please share your business name, the affected products and quantities, and a brief description of what happened. Include your order number and photos of the items or packaging if available.

What happens next?

Our team will review your details and contact you to discuss the next step. If we need more information, we’ll ask. You can still request help without an order number or photos.

Email candles@beeswaxworkswholesale.ca or contact us to start a conversation.